Refund policy

Trust & Return Policy (United States Only)

At Penmanship, we craft more than just clothing; we write a statement of quality and style. Your trust is our ultimate benchmark. If a piece does not fit your story perfectly, we are here to help you rewrite it.

Please note: This policy applies strictly to orders shipped within the United States.

🛡️ Our Trust & Quality Guarantee

Premium Craftsmanship: We inspect every garment before shipping to ensure flawless stitching, fabric integrity, and print quality.
Secure Shopping: Our website utilizes industry-standard SSL encryption to protect your personal and payment details.
Ethical Sourcing: We partner exclusively with manufacturers who prioritize fair labor practices and sustainable production.
Transparent Communication: No hidden fees, clear domestic order tracking, and direct access to our customer care team.

🔄 30-Day Domestic Return & Exchange Policy

We want you to love what you wear. If you are not completely satisfied, you can return or exchange your items within 30 days of delivery using our hybrid return system.

💰 Return & Exchange Costs

Exchanges: 100% Free. We cover the return shipping to help you find the perfect size or style.
Refunds: A flat $6.99 shipping fee will be deducted from your final refund amount to cover the cost of the return label.

📋 Return Conditions

Items must be unworn, unwashed, and unaltered.
All original tags and packaging must remain attached.
Items must be free from makeup, deodorant, perfume, or pet hair.
Clearance and final sale items are not eligible for return.

💳 Refund Process

Original Payment: Refunds are issued to your original payment method.
Processing Time: Please allow 5–7 business days after we receive your item.
Shipping Fees: Original shipping costs are non-refundable.

🛠️ How to Start a Return or Exchange

Visit the Portal: Go to ://penmanshipclothing.com.
Enter Details: Input your order number and U.S. zip code.
Select Your Option: Choose between a Free Exchange or a Refund (minus the $6.99 fee).
Print & Ship: Print your prepaid shipping label and drop the package at any authorized carrier location.